+44 20 8194 8232
Last Updated: [04/2025]
By accessing or purchasing from moonfezstore.com ("Moonfez Store," "we," or "us"), you agree to these Terms of Service. If you disagree, please refrain from using our website.
Pricing: All prices are in GBP (£) and inclusive of VAT (where applicable).
Accuracy: We reserve the right to correct pricing errors (even after order confirmation).
Payment Methods: Secure payments via credit/debit cards, PayPal, or other approved gateways.
Order Confirmation: You’ll receive an email confirming your order; this constitutes our acceptance.
Free Shipping: Offered on all UK orders (3–6 business days after dispatch).
Delays: We’re not liable for carrier delays or incorrect addresses provided by customers.
International Orders: Currently unavailable. Contact us for exceptions.
30-Day Returns: Unused/unopened items may be returned within 30 days of delivery.
Refunds: Issued to the original payment method within 5–10 business days after return inspection.
Non-Returnable Items: Perishable/customized products (clearly marked on product pages).
Return Shipping: Customer’s responsibility unless the item is faulty.
All content (logos, text, images) on our site is owned by Moonfez Store and protected by copyright.
Unauthorized use (e.g., reselling, copying product descriptions) is prohibited.
You agree not to:
Use our site for illegal purposes.
Submit false information (e.g., fraudulent orders).
Disrupt the website’s functionality (e.g., hacking, spam).
Moonfez Store is not liable for:
Indirect damages (e.g., lost profits) from product use or website issues.
Minor product variations (e.g., color differences due to screen settings).
These Terms are governed by UK law, and disputes fall under the jurisdiction of English courts.
We may update these Terms. Continued use of the site constitutes acceptance of changes.
For questions about these Terms:
📧 Email: Support@moonfezstore.com
📞 Phone: +44 20 8194 8232
📍 Address: 283 Edgware Rd, London NW9 6NB, UK
