FAQ

We currently ship only to UK addresses

• Delivery Time: 3–6 business days after dispatch.

We accept the following secure payment options:

• Credit/Debit Cards: Visa, Mastercard, American Express

• PayPal: Secure payments via your PayPal account

• Apple Pay/Google Pay: For faster checkout

Our Store is PCI compliant and is SSL secured as we use Shopify for our store.

SSL stands for Secure Sockets Layer. In layman’s terms, SSL takes your data (such as credit card information and passwords) and turns it into data that only you and the intended recipient can decrypt. 

SSL certificates can also provide you information about the authenticity regarding the identity of a person, business or website. You can view this information by clicking on the browser’s padlock symbol.

Our Website includes an SSL certificate that uses industry standard 256-bit encryption technology. 

This is the same level of encryption used by large banks to keep your information secure.

Just put your tracking number in tracking page 

If your item arrives damaged or defective:

1. Notify us within 48 hours with photos/video

2. We’ll cover return shipping and send a replacement or full refund